Resetting your password

Requesting a reset always shows the same confirmation, whether or not that address has an account — that's deliberate, so the reset form can't be used to check who has an account with us.

If the address is valid, a link arrives by email. It works once and expires after thirty minutes. Following it and setting a new password signs you straight in — you won't need to log in again separately — and every other device currently signed into that account is signed out at the same time.